Terms & Conditions

1. Company and Agreement

These Terms & Conditions (“Terms”) govern your access to and use of the website located at https://newgenprosolutions.net and the online marketing services provided by NewGen Pro Solutions LLC (“NewGen Pro Solutions,” “Company,” “we,” “us,” or “our”).

By accessing our website, submitting an inquiry, requesting information, purchasing services, or entering into a service agreement with us, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our website or services.

2. About NewGen Pro Solutions LLC

NewGen Pro Solutions LLC is a Wyoming limited liability company operating in the online marketing industry. Our services may include:

• Digital advertising
• Meta/Facebook and Instagram advertising
• Google Ads and related advertising services
• Search Engine Optimization (SEO)
• Social media marketing
• Content marketing
• Lead generation
• Marketing strategy and consulting
• Conversion optimization
• Analytics and reporting
• Marketing automation
• AI-powered customer engagement
• Other online marketing and digital business solutions

The exact services provided to a client will be determined by the applicable proposal, quotation, order, statement of work, invoice, or separate service agreement.

3. Website Use

You may use our website only for lawful purposes and in accordance with these Terms. You agree not to use the website for fraud or unlawful activities; attempt unauthorized access; interfere with website security or functionality; introduce viruses, malware, or malicious code; copy website content without authorization; impersonate NewGen Pro Solutions LLC; scrape or harvest information through unauthorized automated methods; or otherwise damage, disable, overburden, or impair the website.

We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.

4. Marketing Services

Marketing services are provided according to the scope agreed between NewGen Pro Solutions LLC and the client. Services may include strategy development, advertising campaign management, creative development, audience targeting, SEO activities, content creation, lead-generation campaigns, analytics, reporting, automation, and customer engagement.

The Company may modify campaign strategies when reasonably necessary due to market conditions, advertising-platform changes, performance data, technical requirements, or client objectives.

5. Third-Party Platforms

Our services may involve Google, Meta, Facebook, Instagram, analytics providers, CRM platforms, email platforms, advertising networks, hosting providers, payment processors, AI providers, automation platforms, and other third-party services.

Third-party services operate under their own terms, policies, rules, and privacy practices. NewGen Pro Solutions LLC does not control third-party platform availability, algorithm changes, account approvals, advertising policies, suspensions, technical failures, pricing, or service interruptions.

6. Advertising Results Disclaimer

Digital advertising and online marketing involve variables outside our control. We do not guarantee a specific number of leads, sales, advertising return, website traffic, search-engine rankings, revenue, conversion rates, customer acquisition costs, or approval of advertisements by third-party platforms unless expressly stated in a signed agreement.

Performance may be affected by competition, budgets, market conditions, product or service quality, pricing, website performance, sales processes, customer demand, platform policies, economic conditions, audience behavior, and other factors.

7. Client Responsibilities

Clients are responsible for providing accurate and complete information necessary for our services, including business information, product and service information, logos, branding, website or advertising-account access, marketing materials, approvals, and other information reasonably required.

The client is responsible for ensuring that information, claims, products, services, offers, pricing, promotions, testimonials, and materials supplied to NewGen Pro Solutions LLC are accurate and lawful.

8. Advertising Compliance

The client is responsible for ensuring that its products, services, offers, claims, pricing, promotions, testimonials, and business activities comply with applicable laws and advertising-platform rules.

NewGen Pro Solutions LLC may refuse to create or publish advertising content that we reasonably believe may violate applicable law, platform policies, intellectual-property rights, or our internal standards.

9. Client Materials

You retain ownership of materials that you provide to us, subject to any separate agreement. By providing materials, you represent that you have the rights, licenses, permissions, and authority necessary for us to use those materials to provide the requested services.

10. Intellectual Property

NewGen Pro Solutions LLC retains ownership of its pre-existing intellectual property, including business methods, marketing strategies, templates, frameworks, processes, software, internal tools, systems, know-how, website materials, and proprietary resources.

Unless otherwise agreed in writing, ownership or licensing of specific client deliverables will be determined by the applicable service agreement.

11. AI-Powered Services

NewGen Pro Solutions LLC may use artificial intelligence and automated technologies for activities such as content generation, customer engagement, lead qualification, marketing analysis, workflow automation, communication assistance, data analysis, and campaign optimization.

AI-generated or AI-assisted output may contain errors, omissions, or inaccurate information. Clients should review material before publication or use where human review is reasonably appropriate. We do not guarantee that AI-generated material will always be accurate, complete, original, or suitable for a particular purpose.

12. Fees and Payment

Service fees, advertising budgets, payment schedules, taxes, recurring charges, and other commercial terms will be established in the applicable proposal, invoice, order, or service agreement.

Advertising expenditure paid directly to third-party advertising platforms is generally separate from NewGen Pro Solutions LLC service fees unless otherwise agreed.

If an account becomes overdue, we may suspend services until outstanding amounts are resolved. The client remains responsible for approved expenses and third-party charges incurred on the client's behalf.

13. Cancellation and Termination

Cancellation and termination terms may be established in the applicable service agreement. Unless otherwise agreed, termination does not eliminate payment obligations for services already performed or expenses already incurred.

We may suspend or terminate services where a client fails to pay, violates these Terms, requests unlawful activities, provides misleading or fraudulent information, or creates significant security or legal risks.

14. Confidentiality

Each party may receive confidential information belonging to the other party. Each party agrees to use reasonable measures to protect confidential information and not disclose it except where authorized, necessary to provide services, required by law, necessary to protect legal rights or security, or disclosed to professional advisors or service providers subject to appropriate obligations.

15. Privacy

Use of our website is also subject to our Privacy Policy. Our Privacy Policy explains categories of personal information we may collect, how we use information, circumstances in which information may be shared, and applicable privacy choices.

16. Website Content

We attempt to provide accurate and useful information on our website. However, website content may contain errors, omissions, outdated information, or information that changes over time. Website content is provided for general informational purposes and does not constitute legal, financial, tax, accounting, or other professional advice.

17. Third-Party Links

Our website may contain links to third-party websites, platforms, tools, or services. We do not control third-party websites and are not responsible for their content, availability, security, privacy practices, or terms.

18. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and services are provided on an “as is” and “as available” basis. We do not warrant that the website will always be available or error-free, that services will always be uninterrupted, that third-party platforms will remain available, or that marketing results will meet a particular expectation.

Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded.

19. Limitation of Liability

To the maximum extent permitted by applicable law, NewGen Pro Solutions LLC will not be responsible for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business opportunities, goodwill, data, or anticipated savings arising from or relating to the website or services.

Nothing in these Terms is intended to exclude liability that cannot legally be excluded or limited. Where a signed service agreement contains a specific limitation of liability, that agreement will control to the extent of any conflict.

20. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless NewGen Pro Solutions LLC, its owners, employees, contractors, and service providers from claims, damages, liabilities, costs, and expenses arising from your violation of these Terms, unlawful use of our services, materials supplied by you, claims concerning products or services offered by your business, violation of third-party rights, or violation of applicable law.

21. Governing Law

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles, except to the extent applicable law requires otherwise.

Subject to mandatory legal rights or an applicable dispute-resolution agreement, disputes relating to these Terms or our services shall be handled in an appropriate court of competent jurisdiction in Wyoming.

22. Changes to These Terms

We may update these Terms from time to time. When changes are made, we may update the Effective Date at the top of this page. Continued use of the website after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

23. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

24. Entire Agreement

These Terms, together with any applicable proposal, order, statement of work, service agreement, invoice, and other written agreement between the parties, constitute the agreement governing the applicable services. If a signed service agreement conflicts with these Terms, the signed service agreement will control with respect to the conflicting provision.

25. Contact Information