Privacy Policy

1. Introduction

NewGen Pro Solutions LLC (“NewGen Pro Solutions,” “Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we may collect, use, disclose, retain, and protect information when you visit https://newgenprosolutions.net, contact us, submit an inquiry, request information, engage our online marketing services, interact with our advertisements or social-media presence, or otherwise communicate with us.

2. Information We Collect

A. Contact Information

We may collect your name, email address, phone number, company name, job title, business address, and other contact information you voluntarily provide.

B. Business and Marketing Information

If you contact us about our services, we may collect business name, industry, website, marketing objectives, advertising requirements, lead-generation requirements, budget information, campaign information, customer-acquisition information, and other information you provide about your business.

C. Communications

We may retain information contained in emails, contact forms, support requests, consultations, and other communications with us.

D. Technical Information

Depending on our website configuration, technical information may include IP address, browser type, operating system, device type, referring website, pages viewed, date and time of visits, approximate IP-based location, website interaction information, and technical logs.

E. Cookies and Similar Technologies

Our website may use cookies, tracking pixels, tags, web beacons, local storage, analytics technologies, and advertising technologies for website functionality, security, analytics, advertising measurement, marketing, and user experience.

3. How We Use Information

• Provide requested services.
• Respond to inquiries and support requests.
• Prepare proposals and quotations.
• Manage client relationships.
• Provide online marketing services.
• Manage advertising campaigns.
• Analyze marketing performance.
• Improve our website and services.
• Generate reports and analytics.
• Provide customer support.
• Process payments where applicable.
• Prevent fraud and abuse.
• Protect our website and systems.
• Maintain business records.
• Comply with legal obligations and enforce agreements.
• Send marketing communications where permitted.

4. Marketing Communications

We may send business or promotional communications when permitted by applicable law. You may unsubscribe from marketing emails by using the unsubscribe mechanism included in the message or by contacting info@newgenprosolutions.net.

Even if you opt out of marketing communications, we may continue sending communications necessary for an existing business relationship, transaction, security issue, or other legitimate service purpose.

5. How We Share Information

We may share information with providers supporting hosting, analytics, CRM, advertising, email, communications, payment processing, security, automation, AI services, and other business operations.

We may also disclose information when required by law, in response to lawful government requests, to protect our rights or property, to prevent fraud or security incidents, to protect safety, in connection with a merger, acquisition, financing, sale, or other business transaction, or with your consent or direction.

6. Google, Meta and Advertising Technologies

Because NewGen Pro Solutions LLC operates in the online marketing industry, our website or services may interact with advertising and analytics platforms. Depending on the actual implementation, these may include Google, Meta/Facebook/Instagram, analytics services, advertising pixels, conversion tracking, remarketing technologies, and similar tools.

Third-party providers may independently collect and process information under their own privacy policies and terms.

7. Analytics

We may use analytics tools to understand website traffic, popular pages, referral sources, user interactions, website performance, marketing campaign performance, and general visitor behavior.

If analytics services are used, the website should be configured according to applicable consent and privacy requirements.

8. AI and Automation

NewGen Pro Solutions LLC may use artificial intelligence and automation technologies for customer engagement, lead qualification, marketing automation, content assistance, customer communications, campaign analysis, workflow automation, and business analytics.

Where third-party AI providers are used, information may be processed according to their applicable terms and privacy practices. We seek to limit information provided to AI tools to information reasonably necessary for the intended service.

9. Legal Basis for Processing

Depending on applicable law and circumstances, we may process information because it is necessary to provide a requested service, perform a contract, pursue a legitimate business purpose, comply with law, protect our rights or systems, or because you have provided consent where legally required.

10. Data Retention

We retain personal information for as long as reasonably necessary for legitimate business purposes, including providing services, maintaining business records, customer support, legal compliance, accounting, dispute resolution, fraud prevention, security, and enforcing agreements.

11. Data Security

NewGen Pro Solutions LLC uses reasonable administrative, technical, and organizational safeguards designed to protect information. However, no website, internet transmission, computer system, or electronic storage method can be guaranteed completely secure.

We encourage users not to submit unnecessary sensitive information through public website forms or ordinary email.

12. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including rights to know or access information, request correction, request deletion, opt out of certain processing or targeted advertising, opt out of sale or sharing where applicable, limit certain uses of sensitive personal information where applicable, and receive equal treatment for exercising applicable rights.

Not every right applies in every situation, and exceptions may apply.

13. California Privacy Rights

If the California Consumer Privacy Act (“CCPA”), as amended, applies to our processing of personal information, California residents may have rights provided by applicable California law. These may include rights to know/access, delete, correct, opt out of certain sale or sharing activities, limit certain uses or disclosures of sensitive personal information where applicable, and receive equal treatment for exercising privacy rights.

If applicable, requests may be submitted to info@newgenprosolutions.net. We may need to verify your identity before processing a privacy request.

14. Sale or Sharing of Personal Information

NewGen Pro Solutions LLC does not intend to sell personal information for monetary consideration. However, certain advertising or analytics technologies may constitute “sharing” or another regulated activity under some state privacy laws depending on actual data flows and legal definitions.

If a particular law applies and requires an opt-out mechanism, we will provide the applicable mechanism and disclosures required by that law.

15. Global Privacy Control

Where required by applicable law, we may recognize qualifying browser-based privacy preference signals such as Global Privacy Control. Treatment of such signals depends on the actual technologies and data practices implemented on our website and the laws applicable to the visitor.

16. Other U.S. State Privacy Laws

Residents of states with comprehensive consumer privacy laws may have additional rights regarding personal information. Eligibility and available rights may depend on residency, applicable statutory thresholds, the nature of the business, and exemptions. We will handle valid privacy requests according to applicable law.

17. Children's Privacy

Our website and services are not directed toward children under 13. We do not knowingly collect personal information from children under 13 through our website. If you believe that a child has provided personal information to us, please contact info@newgenprosolutions.net.

18. Third-Party Websites

Our website may contain links to third-party websites, services, advertising platforms, social-media websites, or other resources. We do not control third-party privacy practices. Information collected by third parties is governed by their own privacy policies and terms.

19. Social Media

NewGen Pro Solutions LLC may maintain or advertise through social-media platforms. If you interact with us through Facebook, Instagram, LinkedIn, or another social-media service, that platform may collect information about your interaction. The platform's own privacy policy and terms will apply to its processing of your information.

20. International Processing

Although NewGen Pro Solutions LLC is registered in Wyoming, our service providers may operate or process information in other states or countries. Where information is transferred internationally, applicable legal requirements and reasonable safeguards will be considered.

21. Business Client Data

NewGen Pro Solutions LLC may process information on behalf of business clients as part of providing marketing services. In those situations, the client may determine the purpose and manner in which certain information is processed. The applicable client agreement, instructions, data-processing terms, and applicable law will govern that processing where relevant.

Clients are responsible for ensuring that they have appropriate rights and permissions to provide personal information to us for processing.

22. Privacy Requests

Please include enough information for us to understand and process your request. We may request additional information to verify the identity or authority of the person making the request. We will respond within the time required by applicable law.

23. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, applicable laws, third-party providers, data practices, or privacy disclosures. The updated version will be published on this page and the Effective Date will be updated when appropriate.

24. Contact Us

25. Important Privacy Notice